Mapping Online Publics: A Progress Report

Melbourne.
I spoke today at the National Public Service Digital Media Officers’ Forum (now that’s a mouthful…) here in Melbourne, where I had been invited to present our Mapping Online Publics project – to a group of state- and federal-level public servants who are charged, in their various roles, with driving their diverse departments’ and organisations’ social media and Government 2.0 strategies.

A good opportunity to have some very interesting discussions and make some great new connections (as well as renew a few old ones) – and my talk ended up being something of a progress update on our work in the project to date, with a particular focus, of course, on the Twitter research we’ve been doing, and using the Queensland floods experience as a concrete example (since @QPSMedia’s performance during the floods is also a major success story for the Queensland Police Service as a public service). Not so good: the fact that I ended up having to stay on in Melbourne overnight, due to the ash cloud crisis – hope I can get back to Brisbane soon…

Below are the slides of my talk, with audio attached – hope it was useful!

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